Delhi Doorstep Delivery Services Scheme: Simplifying Access to Government Services
The Delhi Doorstep Delivery Services Scheme was launched by the Delhi Government in 2018 to make over 100 government services accessible at residents’ doorsteps. This initiative aims to save time, reduce hassle, and eliminate the need for long queues at government offices.
Scheme Highlights
- Access to Over 100 Services: Beneficiaries can avail themselves of numerous government services from the comfort of their homes.
- Nominal Fee: ₹50 per service.
- Application Options: Online or through a dedicated toll-free number.
Websites:
Customer Care Contact:
- Toll-Free Number: 1076
- Helpdesk Email: edistrict-grievance@supportgov.in
Overview of the Scheme
- Name: Delhi Doorstep Delivery Services Scheme
- Launch Year: 2018
- Benefits: Direct access to government services at your doorstep.
- Eligibility: Residents of Delhi.
- Mode of Application: Online or via the toll-free number (1076).
The scheme aims to bring convenience to Delhi residents by offering more than 100 government services at their doorstep.
Benefits of the Scheme
Under the Delhi Doorstep Delivery Services Scheme, residents enjoy:
- Hassle-Free Access: More than 100 government services at home.
- Time-Saving: Eliminates the need to visit offices and stand in queues.
- Nominal Charges: ₹50 per service.
Eligibility Criteria
The scheme is available to all residents of Delhi.
Required Documents
Documents vary based on the service selected. Common requirements include:
- Aadhaar Card
- Permanent Residence Certificate
- Passport-Sized Photograph
- Income Certificate
- Birth Certificate
- Driving License
- Educational Certificates
Applicants should check specific service requirements on the portal.
How to Apply
Online Application Process
- Visit the Delhi Doorstep Delivery of Public Services Website.
- Select the department and the required service from the homepage.
- Click “Apply” and review all relevant details (eligibility, fees, documents).
- Enter your mobile number and fill out the form.
- Upload all necessary documents.
- Once submitted, a service request will be generated.
- Services will be delivered to your doorstep within the specified time frame.
Toll-Free Helpline Application Process
- Dial 1076 to connect with the call center.
- Provide the details of the service you require.
- An appointment will be scheduled as per your availability.
- Appointment details will be sent via SMS, along with a confirmation message one day before.
- Share the OTP received before the mobile assistant’s visit.
- The assistant will fill out the form and collect the required documents.
- Once processed, the service certificate will be delivered by mail or by the assistant in areas without postal services.
Important Links
Contact Information
For support, use the following contact details:
- Toll-Free Number: 1076
- Helpdesk Email: edistrict-grievance@supportgov.in
- Office Address:
Government of National Capital Territory of Delhi,
Third Level, Delhi Secretariat,
I.P. Estate, New Delhi – 110002, India
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